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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Have you run QuickBooks->Check for Updates and applied any available updates? The issues discussed in this thread have been fixed in the updates. If it is something else my guess is that you should try running File->Utilties->Rebuild and see if that corrects the issue.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

fully updated QB on my fully updated Mac (Sierra) crashes every day unexpectedly.  UGH
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Try File->Utilities->Rebuild. Does it still crash?  Try rebooting your Mac and holding down the shift key. Does it still crash? Try turning off any utilities that you may have installed that aren't from the Apple App Store. Does it still crash?
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

We've dug into it deeper and the issue appears to be the scrollbar on windows like Invoice (General Journal, Sales Receipt, etc).   The center table, where you enter items, always has a scrollbar visible, even if there are not enough items to allow for scrolling.   In Sierra when that occurs just mousing over the scrollbar will result in a crash.  In previous OSs it didn't. 


We have a fix and will push it out ASAP.  In the meantime, avoid moving the mouse over the scrollbar in those window (unless you really need to scroll) and you should be able to limp along. 

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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Updates went out to 2015 and 2016 today that should fix the bulk of the issues with crashing on Sierra.  Run QuickBooks->Check For Updates.

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Level 2

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

every time I enter time the weekly time sheet the application crashes.  I am on high Sierra and the latest version of Qb 2016 for Mac V17.2.20 R 21 and build 570
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Lets talk about this on a separate thread discussing TImeSheet crashes in High Sierra.
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Level 3

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Thanks for your response, betsyclemons.

I recently answered a similar post. If you don't mind, I'm going to link you to that post here:

https://community.intuit.com/replies/3116598

Let me know how it goes, betsyclemons. Thanks in advance.

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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

My
Quickbooks for Mac latest version crashes when I go to rebuild data.  I have an error listing and a data dump to send to intuit .  Where shall I send it?
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Use the submit option from the crash window.
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Send me an email and include a link to this thread.  You can include it in the email.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

I also did The rebuild data steps, no help.  My freeze occurs while changing invoices.
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Ok - send an email.  We are trying to reproduce these issues so we can fix them.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Crashed this morning when I tried to change date on receive payments.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Crash report page is also froze, can't send crash report.
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

You can force quit the application.  Try closing all other applications except the Finder.  Leave only QuickBooks running.  Also try to limit the number of windows open in QuickBooks by closing ones you don't need.  Let us know here if that reduces the frequency of the crashes (or better yet eliminates them).  Just trying to figure out what is going on.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Random frequent crashes for me too. Please help! (and please don't say reinstall previous OS!)
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

QB 2015 for Mac desktop version latest upgrade
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Try turning off "Shake mouse pointer to locate".  it is in Apple Menu->Apple System Preferences->Accessibility under "Display".  Once that is turned off reboot your system.
Please let us know here if that fixes or doesn't fix the problem. It seems to be the culprit but it is hard to be certain unless it fixes the problem for you, too.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

It did not fix it. I have also verified and rebuilt data. Latest upgrade installed. Any other ideas?
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

We have identified a couple ways to get a crash on Sierra and are working on those. We are also working on a way to prevent the Apple "exception" dialog from occurring so that we can get the data as to what is happening.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Can I call you? I am unable to use QB. It crashes a lot, like every two minutes...
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Level 8

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Email me. Include your user name here and a link to this forum.
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

I reinstalled QB 2015 for Mac and so far so good...crossing fingers!  (-:
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Level 1

Quickbooks Mac 2016 crashes constantly in Mac OS Sierra

Still crashing after clean install ,multiple restarts of QB & computer.

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