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Established Community Backer ***

Have you run QuickBooks->Check for Updates and applied an...

Have you run QuickBooks->Check for Updates and applied any available updates? The issues discussed in this thread have been fixed in the updates. If it is something else my guess is that you should try running File->Utilties->Rebuild and see if that corrects the issue.
Not applicable

fully updated QB on my fully updated Mac (Sierra) crashes...

fully updated QB on my fully updated Mac (Sierra) crashes every day unexpectedly.  UGH
Established Community Backer ***

Try File->Utilities->Rebuild. Does it still crash?  Try r...

Try File->Utilities->Rebuild. Does it still crash?  Try rebooting your Mac and holding down the shift key. Does it still crash? Try turning off any utilities that you may have installed that aren't from the Apple App Store. Does it still crash?
Established Community Backer ***

We've dug into it deeper and the issue appears to be the...

We've dug into it deeper and the issue appears to be the scrollbar on windows like Invoice (General Journal, Sales Receipt, etc).   The center table, where you enter items, always has a scrollbar visible, even if there are not enough items to allow for scrolling.   In Sierra when that occurs just mousing over the scrollbar will result in a crash.  In previous OSs it didn't. 


We have a fix and will push it out ASAP.  In the meantime, avoid moving the mouse over the scrollbar in those window (unless you really need to scroll) and you should be able to limp along. 

Established Community Backer ***

Updates went out to 2015 and 2016 today that should fix t...

Updates went out to 2015 and 2016 today that should fix the bulk of the issues with crashing on Sierra.  Run QuickBooks->Check For Updates.

Not applicable

every time I enter time the weekly time sheet the applica...

every time I enter time the weekly time sheet the application crashes.  I am on high Sierra and the latest version of Qb 2016 for Mac V17.2.20 R 21 and build 570
Established Community Backer ***

Lets talk about this on a separate thread discussing TIme...

Lets talk about this on a separate thread discussing TImeSheet crashes in High Sierra.
Community Contributor **

Thanks for your response, betsyclemons. I recently answer...

Thanks for your response, betsyclemons.

I recently answered a similar post. If you don't mind, I'm going to link you to that post here:

https://community.intuit.com/replies/3116598

Let me know how it goes, betsyclemons. Thanks in advance.

Not applicable

My Quickbooks for Mac latest version crashes when I go to...

My
Quickbooks for Mac latest version crashes when I go to rebuild data.  I have an error listing and a data dump to send to intuit .  Where shall I send it?
Established Community Backer ***

Use the submit option from the crash window.

Use the submit option from the crash window.
Established Community Backer ***

Send me an email and include a link to this thread.  You...

Send me an email and include a link to this thread.  You can include it in the email.
Not applicable

I also did The rebuild data steps, no help.  My freeze oc...

I also did The rebuild data steps, no help.  My freeze occurs while changing invoices.
Established Community Backer ***

Ok - send an email.  We are trying to reproduce these iss...

Ok - send an email.  We are trying to reproduce these issues so we can fix them.
Not applicable

Crashed this morning when I tried to change date on recei...

Crashed this morning when I tried to change date on receive payments.
Not applicable

Crash report page is also froze, can't send crash report.

Crash report page is also froze, can't send crash report.
Established Community Backer ***

You can force quit the application.  Try closing all othe...

You can force quit the application.  Try closing all other applications except the Finder.  Leave only QuickBooks running.  Also try to limit the number of windows open in QuickBooks by closing ones you don't need.  Let us know here if that reduces the frequency of the crashes (or better yet eliminates them).  Just trying to figure out what is going on.
Not applicable

Random frequent crashes for me too. Please help! (and ple...

Random frequent crashes for me too. Please help! (and please don't say reinstall previous OS!)
Not applicable

QB 2015 for Mac desktop version latest upgrade

QB 2015 for Mac desktop version latest upgrade
Established Community Backer ***

Try turning off "Shake mouse pointer to locate".  it is i...

Try turning off "Shake mouse pointer to locate".  it is in Apple Menu->Apple System Preferences->Accessibility under "Display".  Once that is turned off reboot your system.
Please let us know here if that fixes or doesn't fix the problem. It seems to be the culprit but it is hard to be certain unless it fixes the problem for you, too.
Not applicable

It did not fix it. I have also verified and rebuilt data....

It did not fix it. I have also verified and rebuilt data. Latest upgrade installed. Any other ideas?
Established Community Backer ***

We have identified a couple ways to get a crash on Sierra...

We have identified a couple ways to get a crash on Sierra and are working on those. We are also working on a way to prevent the Apple "exception" dialog from occurring so that we can get the data as to what is happening.
Not applicable

Can I call you? I am unable to use QB. It crashes a lot,...

Can I call you? I am unable to use QB. It crashes a lot, like every two minutes...
Established Community Backer ***

Email me. Include your user name here and a link to this...

Email me. Include your user name here and a link to this forum.
Not applicable

I reinstalled QB 2015 for Mac and so far so good...crossi...

I reinstalled QB 2015 for Mac and so far so good...crossing fingers!  (-:
Not applicable

Still crashing after clean install ,multiple restarts of...

Still crashing after clean install ,multiple restarts of QB & computer.

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