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peter-alliett
peter-alliett
Level 1
posted
‎12-10-2018 07:28 PM
last updated ‎December 10, 2018 7:28 PM

Quickbooks pro 2018 server install

Looking for install steps for quickbooks pro 2018 on Windows 2012 R2 server

Company Files(data) is hosted on the server and shared

Installed QBP using Custom Network and picked data only not running quickbooks option.

Run database instance and scans and completes ok

Now there is where there seems to be a lack of documentation as far as the config goes for the clients and server side

My gut tells me the clients should be configured to be using multi access

But what needs to be done to the company files on the server for initial setup as they were hosted on a single computer in single user mode.  Now they are on a server with 3 clients.

I am thinking the company file would need to be opened in single user mode

then enable multi user mode and add users.

If someone could provide some steps as there seems to be nothing in the manual all 22 pages of it which has nothing of use for install instructions


thanks for any info you can provide

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Best answer 12-10-2018
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SophiaAnnL
QuickBooks Team
‎12-10-2018 07:28 PM

Hello there, peter.alliett. Before anything else, I'd lik...

Hello there, peter.alliett.

Before anything else, I'd like to thank you for visiting the Community. I'll be your guide today for installing your QuickBooks on a server.

Good job on your attempt to do the process by following the QuickBooks manual. That will actually guide you with the basic steps in getting started with the software. To configure your file to be accessed on a multi-user mode on the server, you'd have to install the QuickBooks Database Server Manager first.

This utility will allow you to to configure the QuickBooks Server for multi-user access. For the detailed steps, please see this article: Install, Update, and Set up the QuickBooks Database Server Manager.

I also have some articles that'll help you through installing QuickBooks Desktop on a network server:

The Comments section is the perfect place to enter your follow up questions, if you have any. Please don't hesitate to come back if there's anything else you need.

View solution in original post

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diannecwdbh
diannecwdbh
Level 1
‎12-10-2018 07:28 PM

How do you download upgrade of Quickbooks Pro 2018 on ser...

How do you download upgrade of Quickbooks Pro 2018 on server?

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SophiaAnnL
QuickBooks Team
‎12-10-2018 07:28 PM

Hello there, peter.alliett. Before anything else, I'd lik...

Hello there, peter.alliett.

Before anything else, I'd like to thank you for visiting the Community. I'll be your guide today for installing your QuickBooks on a server.

Good job on your attempt to do the process by following the QuickBooks manual. That will actually guide you with the basic steps in getting started with the software. To configure your file to be accessed on a multi-user mode on the server, you'd have to install the QuickBooks Database Server Manager first.

This utility will allow you to to configure the QuickBooks Server for multi-user access. For the detailed steps, please see this article: Install, Update, and Set up the QuickBooks Database Server Manager.

I also have some articles that'll help you through installing QuickBooks Desktop on a network server:

The Comments section is the perfect place to enter your follow up questions, if you have any. Please don't hesitate to come back if there's anything else you need.

View solution in original post

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RobertSand
RobertSand
Level 1
‎05-03-2019 04:30 AM

Re: Hello there, peter.alliett. Before anything else, I'd lik...

I have installed QB server on a MS 2012 R2 Standard server in order to give multi-user access to one business file and have completed the steps to setup the database manager but I am having problems finding the program used to scan for the company file in order to add it to the database manager.

 

On my Microsoft server 2012 I do not have a start and if I use the windows key I still do not get any Quickbooks programs to choose from.  Is there a Run command that I can use to scan for the quickbooks company file?

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Joyce_P
QuickBooks Team
‎05-03-2019 05:55 AM

Re: Hello there, peter.alliett. Before anything else, I'd lik...

There are a few solutions to resolve this, RobertSan.

 

You can choose either of these options in finding your company file.

  • Go the File menu and Choose the Open or Restore Company command.
  • Use the Search tool from the Windows Start Menu.

Also, this article provides some other solutions in resolving this concern depending on where you're trying to access company file:  Company File is Missing or Cannot be Found.

 

Feel free to let me know if you need more help. I'd be around anytime.

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RobertSand
RobertSand
Level 1
‎05-03-2019 06:19 AM

Re: Hello there, peter.alliett. Before anything else, I'd lik...

In the instructions above to install the server database manager the last step is to do this:

 

Open the QuickBooks Database Server Manager

  1. Go to Start, choose Programs.
  2. Select QuickBooks, then select QuickBooks Database Server Manager.

Scan Folders feature

All company files stored on the server must be scanned once to ensure that they're configured properly to allow other users access to these company files.

  1. Go to Start, then choose Programs.
  2. Select QuickBooks, then QuickBooks Database Server Manager.
  3. Select Scan Folders and indicate which folders contain QuickBooks company files. If you're not sure where files are stored, you can choose to scan entire disks.
  4. Select Scan. The display bar will indicate which folders are being scanned.

When the scan completes, the company files in the scanned folders are configured for multi-user access.

 

But the QuickBooks Database Server Manager is not an app on my server in the app list when pressing the windows key.  How can I get there to make sure the database manager is using the company file I need to have multi-user access for?

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Joyce_P
QuickBooks Team
‎05-03-2019 07:34 AM

Re: Hello there, peter.alliett. Before anything else, I'd lik...

Thanks for getting back to me, RobertSand.

 

I appreciate your effort in performing the steps in installing the server database manager. Since you still aren't able to find your company file, I'd recommend contacting our Customer Care team. They can help you further in locating your missing company file.

 

Here's how to contact them:

  1. Go to the Help menu and choose QuickBooks Desktop Help.
  2. Click Contact us.
  3. Enter a brief description of your concern in the Ask a question (tell us what's wrong) field and Continue.
  4. Choose an option in reaching our support team.

Please keep me updated with this. I'd be right here to help anytime.

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RobertSand
RobertSand
Level 1
‎05-03-2019 07:36 AM

Re: Hello there, peter.alliett. Before anything else, I'd lik...

To answer my own question I found the program in question as QBServerUtilityMgr.exe under C:/Program Files (x86)/Common Files/Intuit/QuickBooks/QBServerUtilityMgr.exe

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