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736904
Level 1

Cost of upgrading to 2020 desktop

I have Desktop Pro 2017 with Payroll Enchanced subscription for one year. I spoke to an Intuit Rep on how much to pay for and upgrade to Desktop Pro 2020. she told me I have 2 options of purchase. Option 1 is for $299.95 and for 3 years and also a standalone. with no customer support.  Option: 2 is $149.95 for Pro Plus and has unlimited subscription for customer support.  What i don't understand is next year I have to pay the $299.95  and that will cost in 2 years $149.95 + $299.95 = $449.90.  the 2nd Option is Customer support & data backup and no additional subscription. I am sounding dumb but how come she told to best choose is #2 option when I am paying less with more options and yet paying next year $299.95.  I am a small company with 3 employees and don't need more than what I can afford. My company is shutdown till this virus has run its course and then we try to get income to start up again.  We are a car transporter.  Government funding is tight.  So what am I not understanding the 2 options and told Option 2 for less price is more viable for our company.

4 Comments 4
Nick_M
QuickBooks Team

Cost of upgrading to 2020 desktop

Hello, 736904. 

 

Thanks for stopping by our QuickBooks Community with your questions and concerns. While I can't say specifically which product would be best for you and your business I can provide you with this helpful link to our sales page. Its lists the two products you mentioned above and shows the prices, as well as what you get with each. 

 

- QBDT options

 

I hope this helps you figure out which product will serve you the best moving forward. If you have any other questions, please come back and post below. 

 

Thanks again and have a happy weekend. 

 

 

Fiat Lux - ASIA
Level 15

Cost of upgrading to 2020 desktop

@736904 

You may purchase QBD 2020 Pro 1 user with a one time license for $200 thru a partner/reseller. Most of the time, you can troubleshoot your problem by yourself and get supports from this community. Once you have to pay some amount to resolve a certain issue, you may compare the cost between Intuit Data Service and 3rd party service providers later.

patus1961
Level 1

Cost of upgrading to 2020 desktop

I am  small self actuated company with no payroll requirement. i just want to be able to enter income and expanses for year end tax preparation by accountant. Why cant i update from 2017 to 2020 or even 2021?

Fiat Lux - ASIA
Level 15

Cost of upgrading to 2020 desktop

@patus1961 

What do you mean you can't update? You can purchase a one time license of QBD 2021 to upgrade your file. Another option, you can still purchase a one time license of QBD 2020 at a lower price than QBD 2021. 

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