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Some customers are also getting the same message, Candace6.
Our engineers are already investigating this issue. While we're working on it, I suggest reaching out to our customer care support. This way, you'll be added to the list of affected users. Here's how:
I'll share the reference about the Fundamentals of QuickBooks Online. This will help you with the navigation, structure, etc in our program.
We're just around if you need our help. Feel free to post anytime in the Community.
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