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madison2
Level 1

I purchased QB Desktop Pro 2020, but need QB Desktop Pro 2019 for a specific client. I downloaded the install file for QB Desktop Pro 2019, but when I attempt to install

 
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Best answer December 03, 2019

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Fiat Lux - ASIA
Level 15

I purchased QB Desktop Pro 2020, but need QB Desktop Pro 2019 for a specific client. I downloaded the install file for QB Desktop Pro 2019, but when I attempt to install

A license of QuickBooks Pro 2020 is only applicable to install on QuickBooks Pro 2020. You have to ask for a refund and purchase the license of Pro 2019 instead.

View solution in original post

3 Comments
madison2
Level 1

I purchased QB Desktop Pro 2020, but need QB Desktop Pro 2019 for a specific client. I downloaded the install file for QB Desktop Pro 2019, but when I attempt to install

 
Fiat Lux - ASIA
Level 15

I purchased QB Desktop Pro 2020, but need QB Desktop Pro 2019 for a specific client. I downloaded the install file for QB Desktop Pro 2019, but when I attempt to install

A license of QuickBooks Pro 2020 is only applicable to install on QuickBooks Pro 2020. You have to ask for a refund and purchase the license of Pro 2019 instead.

View solution in original post

madison2
Level 1

I purchased QB Desktop Pro 2020, but need QB Desktop Pro 2019 for a specific client. I downloaded the install file for QB Desktop Pro 2019, but when I attempt to install

Thanks, I was able to figure it out.  Appreciate the time to respond. 

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