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Level 2

Migration Issue - QB Desktop to QB Online

I recently migrated from QuickBooks Desktop to QuickBooks Online.


After reviewing my chart of accounts and my P&L, I noticed that there are 2 accounts that seem to have been created: Unapplied Cash Payment Income and Unapplied Cash Payment Expense.


Why would these accounts be created? They are appearing on the P&L and it is causing the report to have a discrepancy with the same report that from QB Desktop.

1 Comment 1

Migration Issue - QB Desktop to QB Online

Sending good vibes to you, globetreader569.

You came to the right place for help with QuickBooks. I'm here to provide some information about unapplied cash payments in QuickBooks.


This account is created by QuickBooks for proper tax reporting once you migrate from QuickBooks Desktop to QuickBooks Online. Unapplied Cash Payment Income is for payments that were not applied on invoices, while Unapplied Cash Payment Expense is for bills payment.


The following steps will help you resolve Unapplied Cash Payment Income on your Profit and Loss report.


Step 1; Run the Open Invoices report:

  1. From the left menu, select Reports.
  2. In the Find report by name field, enter Open Invoices.
  3. Set the report period, then select Run report.
  4. In the Transaction Type column, locate a transaction listed as a Payment.

You can check out this article for additional recommended steps (proceed step 2 and 3): Also, you may find this article helpful: What's Unapplied Cash Payment?.


Hope I helped you get all straightened out today. Let me know if you have other questions. Have a great day.

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