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w-johnston
Level 1

My Register is missing data for the entire month of Feb 2018. The dates go from 1/29/2018 then skip to 3/01/2018. What happened?

 
1 Comment
JamesDuanT
Moderator

My Register is missing data for the entire month of Feb 2018. The dates go from 1/29/2018 then skip to 3/01/2018. What happened?

Hello Johnston,

 

How did you record the missing transactions? What are these transactions? Are you the only user of the company file or account?

 

Transactions in QuickBooks Online won't be missing without a trace. Let's review the Audit Log to see the recent activities. We can see here what happened to these transactions.

  1. Click the Gear icon.
  2. Select Audit Log.

I'd also appreciate if you can provide additional details (such as screenshots or steps that you took) so I can have clearer view about this. Thanks in advance!

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