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The last few days that I've tried to open my customer list, I get this error message: Something’s not quite right Unexpected token < in JSON at position 0 Online version

 
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QuickBooks Team

Re: The last few days that I've tried to open my customer list, I get this error message: Somethi...

Let me help you sort this out, @rwstruckinc.

 

To get rid of the prompt, let's go ahead and isolate this issue by performing the following troubleshooting steps:

  1. Access your QuickBooks Online account using an incognito or private browser. Kindly use either of the following shortcut keys:
    • Google Chrome, press CTRL  + Shift + N
    • Mozilla Firefox: press CTRL  + Shift + P
    • Internet Explorer: press CTRL  + Shift + P
    • Safari: press Command + Shift + N
  2. If you’re able to able to access your account without seeing the prompt, you may want to clear the cache of your regular web browsers.
  3. If the issue persists, you can use other web browsers.
  4. Also, to check any issues with your browser’s health and its compatibility with QuickBooks Online you can use the Browser Health Checkup Tool.

To learn more about troubleshooting browser related errors, you can check these articles:

If you're referring to something else, feel free to leave your comments below. I'm always here to help.

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