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LizTalleyWriter
Level 1

Reinstalling QB Desktop after a crash

I need help with reinstalling QB. My version was downloaded online. I have product key and license number. And once I reinstall, how do I recover my files. 

 

I would LOVE to actually talk to someone at QB

 

Liz

2 Comments 2
Fiat Lux - ASIA
Level 15

Reinstalling QB Desktop after a crash

Find any file of *.QBW, *.QBB, and *.QBM to recover your data.

FritzF
Moderator

Reinstalling QB Desktop after a crash

Hi again, @LizTalleyWriter.

 

 I can see that you've posted the same question twice, and I already answered the other one. Just in case you haven't been notified of the new response, here's the link: https://quickbooks.intuit.com/learn-support/en-us/install/recovering-qb-when-computer-crashes/00/709....

 

To keep the conversation streamlined and provide you with the best resolution, I'll ask that you post any follow-ups there.

 

However, if you still to speak with our Phone Support team, here's how to reach them:

 

  1. In QuickBooks Desktop (QBDT), go to Help, then select QuickBooks Desktop Help.
  2. Click Contact Us.

 

Please know that I'm only a post away if you have any other questions. I'll be here to help. Have a great day!

 

I'll keep an eye on your response. Have a great day!

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