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gildo_marques
Level 1

Request at this time. Please sign out and try again later. If the issue persists, please contact support and reference this message.(Error code:-81832)

 
1 Comment
ChristieAnn
QuickBooks Team

Request at this time. Please sign out and try again later. If the issue persists, please contact support and reference this message.(Error code:-81832)

Hi there, gildo_marques.

 

The error appears when you're unable to resubscribe to QuickBooks Online. 

 

Since there's an unusual error, I suggest logging into your account via a private browser. This way, you're able to see if we get the same result. This method prevents cookies from being stored on your computer. And, making it a great place to identify browser problems.

 

Use these keyboard shortcuts based on the browser you're using. 

 

  • For Internet Explorer of Firefox, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If the steps above work and don't have any problem using a private browser, you'll have to clear the cache of your regular browser. This eliminates the stored files so it helps the browser to function efficiently. If not, use other supported browsers.

 

If the issue continues to occur, I recommend contacting our QuickBooks Support Team. They have the tools to check your account and investigate why the error code 81832 persists.

 

Here's how to contact them:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about showing Tax Registration No.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

7. Select how you want to contact them and fill in the information.

 

Please check these articles for additional information on how to resubscribe your account and to see steps on how you can manage your payment and plan info in QuickBooks Online:

 

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

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