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Boston Pro
Level 1

Sage 50 conversion failed

QuickBooks Team

Sage 50 conversion failed

Hello there, @Boston Pro.


Thank you for posting here in the Community. I'm here to help you convert Sage 50 successfully.


First, you need to convert Sage 50 to QuickBooks Desktop (QBDT) then migrate the file from QBDT to QuickBooks Online (QBO). You can convert from Sage 50 using the conversion tool. For a trouble-free data conversion, you may need to check few things before using the tool:


  • Make sure that your Sage 50 and QuickBooks Desktop are installed locally in the same computer.
  • Be sure that your QuickBooks database and Sage 50's associated files are saved locally in your computer's hard drive.
  • Cross-region conversion isn't' possible using the tool.

If you find any missing transactions, be sure to check the failed transaction log file located at: C:\Users\YourUserName\My Documents\Intuit\QuickBooks ConversionTool\.


After converting Sage 50 to QBDT, you can now start migrating/converting the QBDT file to QBO.


You can also check these articles for additional reference about converting from Sage 50 to QuickBooks:


If you need further assistance with the process, you may get in touch with our QuickBooks support Team.


For the support's contact information:


  1. Go to:
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Please know that I'm always here to help you if you have any other questions about converting from Sage 50 to QuickBooks, just add a post/comment below. Have a great day ahead!

Level 1

Sage 50 conversion failed

@Angelyn_T  what do you mean by "cross-region conversion"?


I am having similar issuing, trying to convert Sage 50 to QuickBooks, but keep aborting within the conversion process, most times after 50% conversion.


Please advise.

QuickBooks Team

Sage 50 conversion failed

Thanks for joining the thread, Soko.


I'd be happy to provide the additional clarification that you're looking for.


Cross-region conversion means that you converted it to a US version of QuickBooks Desktop (QBDT), then to an International QuickBooks Online (QBO) or vice versa. That said, make sure that you're using the same version for both QBDT and QBO. Otherwise, the conversion won't go through completely.


In addition, make sure your computer meets the QuickBooks Desktop system requirements. Even if it's just for conversion purposes, it's important that your computer is compatible with QuickBooks to ensure the process will go through seamlessly.


Lastly, if you still can't complete the conversion, I'd highly recommend that you reach out to the Technical Support Team. They have specialized resources that'll help you with this.


Here's how you can contact them:

  1. Click this link to go to the Official Contact Us page.
  2. Choose QuickBooks Desktop.
  3. Pick the version that you're using.
  4. Select QuickBooks Setup & Navigation, then Upgrade & Conversion.
  5. In section 2, Here's how to connect with a QuickBooks expert, click Get Phone Number.

Keep me posted with the result, I want to make sure this is taken care of. Wishing you all the best.

Level 1

Sage 50 conversion failed

We have managed to move across some data from Sage to Quickbooks.

Bank is sorted.

Our sales invoices are on there as are most supplier invoices, however none of these are linked to a project. We have no projects - they have been loaded by Quickbooks as Sub-customers. We have found a way to manually convert all Sub-Customers to projects, but only the Master Administrator can do so. Even so, once all projects are converted there will still be no data on them. I can manually enter a project reference when i open up and edit a supplier invoice, however with 14000+ invoices from 1 supplier, and many suppliers this seems like madness to me!

On sage we had labour and materials costs on each project, I can save this information and upload data however it's not linked to anything. Essentially, Quickbooks is currently acting as a copy of our bank account. Any help as to how to get all of our data across from Sage would be greatly appreciated as i'm keen to move over to Quickbooks but don;t have the time to manually input project references onto each supplier invoice.




Sage 50 conversion failed

Welcome to the Community, SGrieve.


I appreciate you following on this thread and elaborating the situation thoroughly. I'm here to share a few details about the limitations of moving your Sage data to QuickBooks Online (QBO).


When moving to QBO from Sage, there are specific transactions that can't be converted, such as deposits, funds transfers, payroll payments, stock adjustments, and refunds. These transactions are converted as journal entries in QBO.


For more in-depth information on this, you can check out this article: Limitations of moving data to QBO from other software.


I'd love to sort this out for you. However, you'll need to manually record invoices and link them to projects. You can follow the detailed steps outlined in this article: Set up and use the Projects feature.


We're always looking for ways we can make QBO better for all users. By sharing your concern here in the Community, our app developers are pushing the envelope to improve the product's features to meet your needs.


That should do it. Leave a comment below if you have further questions. I'm always glad to answer them.

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