cancel
Showing results for 
Search instead for 
Did you mean: 
zharvey
Level 1

Secedit breaks QuickBooks 2018 startup

QuickBooks crashs when the following secedit exists. I can confirm this happens on 2018 and a trial version of 2020. You can apply the secedit rules with the following command. The pastebin link is the actual export from Windows Event Log. It was to long for the forum and apparently you can't attach text files.

Windows Log

https://pastebin.com/Ar7hgqCj

 

Offending SecEdit

https://pastebin.com/LczwhTrE

 

SecEdit.exe /configure /cfg ./secedit.reg.inf /db ./secedit.reg.inf.sdb /log secedit.reg.inf.log

 

Please Advise 

3 Comments 3
jamespaul
QuickBooks Team

Secedit breaks QuickBooks 2018 startup

Hello, zharvey.

 

I appreciate your time attaching those SecEdit rules and error logs. We can look at all directions to find out what's causing the crash. Then, we can use the following solutions to help us fix it. 

 

There might be a damaged QuickBooks component that doesn't work well with the SecEdit rules. In this case, you'll want to run the Tool Hub to fix this. Here's how:

 

  1. Download and install the Tool Hub
  2. After installing, open it then choose Program Problems. 
  3. Select Quick Fix my Program.
  4. Launch QuickBooks Desktop (both 2018 and the trial 2020 version) again. 

Other solutions to fix the crash can also be found here

 

Another thing that might be causing the crash is the SecEdit. I'd recommend contacting Microsoft's support channels. They can look at your rules and find out what's making QuickBooks Desktop crash.  
 

After fixing the crashing issue, you can browse for our articles if you need help with something in QuickBooks Desktop. 

 

If you have follow-up questions for QuickBooks Desktop, please leave them in the reply section below. My colleagues and I will always be here to help. 

zharvey
Level 1

Secedit breaks QuickBooks 2018 startup

I had tried the fix utility the first I ran across this issue to no avail. I'll have to try it again when I get some free time in the next few days. 

zharvey
Level 1

Secedit breaks QuickBooks 2018 startup

I had tried the install fixer application the first time I came across this issue. I'll have to try it again when I get some free time in the next few days.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up