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Level 1

The app on my iPhone is showing I have 1 notification but I cannot find anything in the app or notifications in my phone. Where do I find the message that was sent?

 
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Moderator

The app on my iPhone is showing I have 1 notification but I cannot find anything in the app or notifications in my phone. Where do I find the message that was sent?

It's my pleasure to have you here, 605mae. 

 

Let me share some insights about your concern.

 

We launch the app that is displaying a notification by tapping its icon on the iPhone's home screen. In some cases, this is sufficient to clear the badge.

 

For example, if there is a red circle with a number on the Messages icon, it indicates that you have new text messages. Launching the Messages app and closing it again erases the icon's red badge as well.
 

Let me know if you need anything else. I would like to make sure that you're all set. Take care!

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