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greganddillon
Level 1

The "Late Fee" option isn't available under the 'Account and Settings' Where can I find this?

 
5 Comments
MorganB
Content Leader

The "Late Fee" option isn't available under the 'Account and Settings' Where can I find this?

Hello, greganddillon.

 

Welcome to the Community. I'd be happy to show you where to find the option to turn on late fees.

 

There are just a few steps to turn on this function. Here's how:

 

1. Click the Gear icon in the top right corner.

2. Select Account and Settings.

3. Choose the Sales tab on the left.

4. Scroll to the Late fees section (about the middle of the page), and click the small pencil icon to the right side of the section.

5. Check the box to turn on Default charge applied to overdue invoices.

6. Select the type and enter the other necessary info, then click Done.

 

This article provides additional information on automatic late fees: https://quickbooks.intuit.com/community/Account-management/Setting-up-and-applying-automatic-late-fe....

 

Once you complete the setup, your customers will be charged a late fee if they fail to pay an invoice on time. Please feel free to contact me if you have any other questions.

Prestigeland
Level 1

The "Late Fee" option isn't available under the 'Account and Settings' Where can I find this?

I don't think anybody understands these questions. I've read a lot of these forms and these are the instructions everybody gets .  But there is  late fee option and isn't a option it doesn't exist on the list

RaymondJayO
Moderator

The "Late Fee" option isn't available under the 'Account and Settings' Where can I find this?

Thanks for providing a screenshot to get a better picture of your concern, @Prestigeland

 

The Automatic Late Fees feature is currently a beta version in QBO. This means that this option is only available to a limited number of users for testing. This is the reason you're unable to see this section on your Sales list. 

 

I know how this feature would help encourage your customers to pay on time. In line with this, our Product Development Team will be expanding this option to more customers in the coming months. To help you keep updated to our product enhancements, I'd suggest visiting this link: The QuickBooks Blog

 

I want you to know that I'm here anytime you have other concerns. Take care always, @Prestigeland

preimo
New Member

The "Late Fee" option isn't available under the 'Account and Settings' Where can I find this?

The late fee option is still not available under our "Account and Settings". How can I activate it?

Jovychris_A
QuickBooks Team

The "Late Fee" option isn't available under the 'Account and Settings' Where can I find this?

Thanks for joining the thread, and I appreciate you for sharing a screenshot as your reference, @preimo.

 

Usually, we can see this feature from the Sales settings in Account and Settings. I've also check this feature on my end, and there are no reported issues at this moment.

 

In this case, let's perform some troubleshooting steps to isolate this issue. We can start by using an incognito/private browsing mode. The extensive data in the cache may have caused QuickBooks to miss loading this feature.

 

Incognito or private browsing mode won't save any history, so it's a big spot to identify issues in the browser. Apply these keyboard shortcuts to launch a new private window:

 

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

 

If it works, clear the cache to settle the issue in the regular browser. Alternatively, you can run QBO on another supported browser.

 

Additionally, you may be subscribed to another region. This feature isn't available yet in other countries other than the QuickBooks Online US region.

 

I'll add this article for more details on applying late fees in invoices: Set up and apply automatic late fees to invoices.

 

Should you have QuickBooks-related questions, feel free to place a comment below. I'm ready to help you anytime. Take care and more power to your business!

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