Hi there, @user49229.
Information on the error will help us figure out what is the root cause of the problem and can provide you the right troubleshooting steps for this.
Thus, you need to contact a QuickBooks support for you to have the best resolution you need to help you get back to your business.
You can contact our representative using this steps:
- Open your QuickBooks.
- Click Help (?) at the top right.
- Select Contact Us.
- In the box dialogue, enter your concern then click Lets talk.
- Select the See available times for you to schedule a call.
I'll be adding this reference for the availability of our support hours: Support hours and types.
Feel free to get back to us if you have additional queries. I'd be glad to help you as soon as I can. Have a good day!
