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There might be either latency or an application that stops Intuit Data Protect to keep on connected online in your computer.
You'll need to sign out the application, and sign in again.
Follow these steps:
You can also open Intuit Data Protect in another way:
Once your Intuit Data Protect account is successfully set up, you can now start creating new backups or accessing previous back up files.
You can update Intuit Data Protect to back up your file smoothly.
Feel free to post any concerns you might have. I'm always here to help. Have a good day!