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There might be either latency or an application that stops Intuit Data Protect to keep on connected online in your computer.
You'll need to sign out the application, and sign in again.
Follow these steps:
You can also open Intuit Data Protect in another way:
Once your Intuit Data Protect account is successfully set up, you can now start creating new backups or accessing previous back up files.
You can update Intuit Data Protect to back up your file smoothly.
Feel free to post any concerns you might have. I'm always here to help. Have a good day!
I have followed all instructions and it keeps appearing over and over. I have also followed all instructions in this article: https://quickbooks.intuit.com/learn-support/en-us/backup-data/can-t-back-up-with-intuit-data-protect.... Was on with their tech support for nearly two hours and still couldn't make it work. Ran Diagnostics with no error. Is updated with current version.
This isn't the kind of experience we want you to encounter, bjc60640.
I read your response and all the possible steps have already been performed to resolve the issue. I'd suggest reaching out to our QuickBooks Support Team for further investigation.
I've also included our frequently asked questions about Intuit Data Protect. This helps you get the answers you have in mind.
In case you have other questions about Intuit Data Protect, please get back on this thread. I'm here to help you.
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