Hello, ncsparky1.
What you're going to have to do is upgrade your company file. I'm going to list the steps below and also include a helpful link that breaks down the process in detail.
Here's how:
Install QuickBooks
- Sign in to Windows as an admin user
- If you haven't already. download your newer version of QuickBooks Desktop (Based off your description it sounds like you did this step already)
- Follow the steps to install your new version
Prep your company file
- Open the Original version of QuickBooks. (QB Pro 2009 in your case) Then open the company file you want to upgrade.
- Press F2 to open the Product Information window
- Look in the File information section. Note where your company file is saved on your computer.
- Run the Rebuild Tool for your company file. This preps it for upgrade.
Upgrade your company file
- Make sure all users are logged out of your company file.
- Open your new version of QuickBooks Desktop.
- Select Open or Restore Company if you don't have a company file open. You can also go to the File menu and select Open or Restore Company.
- Select Open a company file, then Next. If you have a backup company file (QBB) instead of a company file (QBW), select Restore a backup copy and then Local back.
- Browse your computer for your company file. You wrote down the file location in Step 1. Select it and then select Open.
- Sign in to your company file as an admin user.
- Before you upgrade, QuickBooks automatically creates a backup of your existing company file. You can select Change the default location to save the backup in a specific folder.
- Select Update Now to start the upgrade.
- When QuickBooks is finished, select Done.
You will now have the latest software release when you've finished these steps. For additional insight into this process, check out the link below.
- Upgrade your company file after switching to a new version of QuickBooks Desktop
If you have any other questions, feel free to post them here.
Have a wonderful weekend
