Trying to update company name to process my 1099 and keep getting this message "An application error has occurred while processing your request : -70000"

Let me help you get through with the error, @brigre2013.

We haven't received any similar cases reported to us. Let’s verify to see if the issue has something to do with your browser. Let’s start by using a private browser.

Private browsing doesn't store local files or cache. Here’s how to do it:

• For Chrome, press Ctrl + Shift + N
• For Internet Explorer, press Ctrl + Shift + P
• For Firefox, press Ctrl + Shift + P
• For Safari, hold down Command + Shift + N

If it works fine, you can go back to your regular browser and clear the cache. It allows your browser to function more efficiently. You can also use a compatible browser with QuickBooks Online.
 
Reach out to us if you need anything else. Have a good day.

Thank you. I tried this and it still has not worked. It still will not let me update my company name or put in my EIN. What other steps could be taken? 

I have used chrome, internet explorer, and the app and cant do it on any.

Hello there, @brigre2013. Thanks for giving us the steps you've taken to get your problem solved.

There's a ticket that's been submitted on the Error -70000. Our Engineering Team is aware of the issue and is currently working out the loose ends to get you back to business. To get attached to this ticket, you'll need to contact our Online Support. Once you're connected, you'll be notified of updates on the issue and when it gets resolved. Here's how to get in touch:

1. Sign in your QuickBooks Online account.
2. Go to the (?) Help icon, then Contact Us.
3. Enter your concern, question, or the department you want to speak with, then click Let's Talk.
4. Select the way you want to get reached.

You'll hear from the Online Support in no time! They'll take a deeper look at what is causing the error you're receiving, then attach you to the ticket.

If you have any other concerns or questions, don't hesitate and give me a response. I'll keep an eye out. Have a great day.