Hi. I upgrade my qbse account to a qbo and I can't see anywhere where I should have cancelled my account after the upgrade, FROM INSIDE MY QBSE ACCOUNT.
Now I am being billed twice.
I want to know where can I see that I should have cancelled the account after the upgrade
Hi there, usba109888.
If you're going to cancel your subscription through a web browser, here are the steps that you can follow:
On the other hand, if you subscribe via mobile app,you'll have to follow the steps provided by this article: Cancel your QuickBooks Self-Employed mobile subscription.
Click here to learn more with QuickBooks Online (QBO), you can take a look at the video/pictures on how to navigate QBO menus and transactions and set up.
If you have questions with QuickBooks Online, just let me know anytime. I'll be right here.