cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Experienced Member

Upgrade QB Pro Desktop 2016 to QB Pro Desktop 2019

i converted from 2016 to 2019....i thought at some point in the process i would be prompted to make a back up copy but it never happend. now i have desktop pro 2019 but no company files are listed and sadly i do not have a current backup to restore!

 

am i just hosed or is there a magical solution to getting my company file back?

4 Comments
BRC
Established Community Backer ***

Re: Upgrade QB Pro Desktop 2016 to QB Pro Desktop 2019

Open your company file with 2019 and then you'll be prompted to upgrade it and QB will back it up.

Experienced Member

Re: Upgrade QB Pro Desktop 2016 to QB Pro Desktop 2019

how do i find my company file? there are no files listed in the desktop pro 2019.....

Established Community Backer ***

Re: Upgrade QB Pro Desktop 2016 to QB Pro Desktop 2019

hi @tlm483 ,

Could you still open your file on QuickBooks 2016? If you did, press f2 and a pop up window of product information will appear. You could notice where your file is located. Finally try open it on your QuickBooks 2019 to upgrade and secure a backup copy of it.

 

Hope it helps.

QuickBooks Team

Re: Upgrade QB Pro Desktop 2016 to QB Pro Desktop 2019

Let's perform a wildcard search to locate the missing company file, Tlm483.

 

Make sure to add the asterisk (*) before the extension type to ensure the search works correctly. Search for any/all of the following file types:

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

Once you've found the file, take note of its location so you can open it in QuickBooks. 

 

If you need further assistance,  we'll be ready to help you out.