hi, is is possible to upgrade a company from QB Premier 2017 to QB Enterprise 2019 using the trial version of 2019? I've tried everything i can think of and it errors out or stops in one way or another. I can get as far as it says is upgrading but then fails. I copied the data base locally, I've tried restoring from backup, I've rename ND and TLG files. It appears all the correct services are running. I'm just thinking you can't go from point A to Point B with the trial version. and please don't ask why I'm having to do trial version first. If it's in a QB support document, I've probably have tried it but open to any ideas. thanks
Good day, Bbechard.
Yes, you can upgrade your company file to a Desktop trial version. It could be your data is corrupted prior to upgrading. Before doing the process, let's make sure your data is not damaged. We can run the Verify/Rebuild data utility tool to get rid of data-integrity issues on your company file. Here's how:
Once done, try again to upgrade to a new Desktop version.
If you need more help, we're just one comment away.
You can’t get to file-> utilities ->rebuild in the trial version. At least no way at I could find. It reverts to a start screen that you can only open test company, create new or open existing.
Thanks for getting back to us, @bbechard.
I appreciate all the steps you've done to get this working. To make sure that I can provide the best resolution, may I know what specific error message you're getting? Any additional information will be much appreciated.
In the meantime, consider checking out this article that tackles system requirements for QuickBooks 2019 and Enterprise Solutions 19.0.
I'm looking forward to your response. I want to make sure this is taken care of for you.
Hello there, @bbechard,
I appreciate you providing the errors you're getting when upgrading your company file.
I'm here to help upgrade your QB Premier 2017 to the Enterprise 2019 trial version.
To start with, you can create a portable company file from your 2017 version. Here’s how:
Once done, you can restore the portable company file using your Enterprise 2019 trial version. Here’s how:
For additional guidance, you can check out this article: Create or Restore a QuickBooks Portable Company File.
After performing the steps above, I'm confident that you'll be able to upgrade your company file to a newer version.
I’m here anytime if you need anything else, @bbechard. Have a great day!