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Active Member

Upgrade to QB Pro 2018

Good morning. 

 

I need to update from Pro 2010 to Pro 2018 -- if I remote into the server, do I need additional license?

 

I was also told by a QB customer service representative that the update would be ok, is that true?

Solved
Best answer 04-18-2018

Accepted Solutions
QuickBooks Team

Re: Upgrade to QB Pro 2018

Hey there, SC13.

 

I'd be glad to address your concern about upgrading QuickBooks.

 

A new license will be provided when you upgrade your QuickBooks Pro 2010 to QuickBooks Pro 2018. In addition, you need to make sure that your computer hardware, software, and operating system meet the minimum requirements for your new version of QuickBooks.

 

This article will help you check your computer's compatibility with QuickBooks 2018:

 

System requirements for QuickBooks 2018

 

If it's compatible, you can go ahead and upgrade your QuickBooks. You can also check these articles as your guide:

Feel free to reach out to me if you need anything else. I’ll be right to help.

9 Comments
QuickBooks Team

Re: Upgrade to QB Pro 2018

Hey there, SC13.

 

I'd be glad to address your concern about upgrading QuickBooks.

 

A new license will be provided when you upgrade your QuickBooks Pro 2010 to QuickBooks Pro 2018. In addition, you need to make sure that your computer hardware, software, and operating system meet the minimum requirements for your new version of QuickBooks.

 

This article will help you check your computer's compatibility with QuickBooks 2018:

 

System requirements for QuickBooks 2018

 

If it's compatible, you can go ahead and upgrade your QuickBooks. You can also check these articles as your guide:

Feel free to reach out to me if you need anything else. I’ll be right to help.

Active Member

Re: Upgrade to QB Pro 2018

Restore failed - Quickbooks Pro 2010 backup (.qbb) with Quickbooks Pro 2018 - Message: "This company file needs to be updated". What does this mean? - do i need to upgrade to a version closed to 2010 1st?

QuickBooks Team

Re: Upgrade to QB Pro 2018

Greetings, Marto.


Glad you joined us here in the QuickBooks Community. I’d like to help you update your company file.


Before upgrading a company file to the new version of QuickBooks, you need to make sure the current company file is in good shape. Let’s check the status of the company file by running the Rebuild and Verify Utility Tool.


Here’s how to run the Rebuild Utility:
1.    From the File menu, click Utilities and then Rebuild Data.
2.    Click OK if you receive a prompt to back up your company file.
3.    Click OK when you get the message Rebuild has completed and proceed to the next step.


Here’s how to run the Verify Utility:
1.    From the File menu, click Utilities and then Verify Data.
2.    Click OK when you see the message QuickBooks detected no problem with your data. You may continue using your company file.
3.    If the Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors.
4.    Click Close.


Note: Your computer may display the message QuickBooks is not responding. However, as long as you can see your mouse cursor move, Rebuild and Verify is still ongoing. Wait for it to complete.


Please refer to this article for more information: Resolve data damage on your company file.


Once done, you may now upgrade it to the latest version of QuickBooks. You may refer to this article for additional information: Upgrade or convert your company file to a new QuickBooks Desktop version.


Leave a comment if you need further assistance with QuickBooks. I’ll be here to help. Wishing you continued success!

Experienced Member

Re: Upgrade to QB Pro 2018

Just to clarify this in simple terms, although it may take some intermediate steps, upgrading from a much earlier version should not be a problem, correct?  Mine will be from 2009 version.  I am really stuck here as I have a functional program and company file on my laptop, but after a crash on my desktop when I reloaded the program on the desktop, it won't open the backup copy (because the laptop has a slightly newer revision in it; this is apparently unfixable as I've tried suggested workarounds without success.  Neither program will update).  Just want to ensure I can convert the company file for use on 2018.  I can do workarounds or whatever it takes, just don't want to find out, "you can't do that" after the fact.

 

Side note:  I have a used copy of 2012, but it will not activate.  Don't know if it would be a help in transitioning since it will run another 28 days without activation.

 

Thanks.

Frequent Explorer *

Re: Upgrade to QB Pro 2018


@the_tow_guy wrote:

Just to clarify this in simple terms, although it may take some intermediate steps, upgrading from a much earlier version should not be a problem, correct?  Mine will be from 2009 version.  I am really stuck here as I have a functional program and company file on my laptop, but after a crash on my desktop when I reloaded the program on the desktop, it won't open the backup copy (because the laptop has a slightly newer revision in it; this is apparently unfixable as I've tried suggested workarounds without success.  Neither program will update).  Just want to ensure I can convert the company file for use on 2018.  I can do workarounds or whatever it takes, just don't want to find out, "you can't do that" after the fact.

 

Side note:  I have a used copy of 2012, but it will not activate.  Don't know if it would be a help in transitioning since it will run another 28 days without activation.

 

Thanks.


Tow_guy,

I can feel your pain as just had to go through this the end of August.  Your install of QB2009 is missing the R15 update which is no longer available from Intuit.  Maybe someone will still have this update available. 

Else, the 2012 should allow access to the file to construct an updated backup that 2018 will open. 

As a note one negative discovery of newer QuickBooks no longer allow use of NAS to host the company file.  If the file and the install are all on the same unit this will not effect you. 

Experienced Member

Re: Upgrade to QB Pro 2018

Thanks.  Seems I have a lot of company.  Right now I'm torn between doing the upgrade route or simply sticking with the functioning 2009 copy on my laptop.  I would prefer it on the desktop, but I can live with using the laptop, I'm leaning that way right now.  I'm a one-man/one-truck towing service and have never seen a need to keep upgrading, the 2009 works just fine.  If for any reason the working laptop copy has issues, I always keep up on having a backup copy and I can upgrade when it becomes a must.

 

Cannot for the life of me understand why Quickbooks is designed so as to cause an issue with opening a company file with SAME version, but NEWER/OLDER revision of the program and/or making it impossible get revisions [other than forcing you to keep buying there "upgraded" versions].  This alone will make me want to keep using the functioning 2009 until the cows come home.

Frequent Explorer *

Re: Upgrade to QB Pro 2018

As an additional bonus to upgrading,  You are now required to have a complex password on the admin account that must be changed every 90 days.  

So much for owning and directing the software.

Experienced Member

Re: Upgrade to QB Pro 2018

Okay, so I thought I had a workaround, but apparently not.  Bought a brand new unopened QB2011 so I could have operational programs on both my computers.

 

Now I come to find out, unless I'm mistaken, that this cannot be registered???  Took some digging because it's not spelled out very well unless you do a fair amount of research. 

 

Do I understand that it is not possible under any circumstances to do a first-time registration of earlier versions of QB???  If so THIS IS INSANE!  What kind of company does this???

Established Member

I HAVE QB 2012 AND TURBOTAX 2019 DOESN'T SUPPORT IT/WON'T IMPORT FROM IT ANYMPORE .... HOW DO I UPGRADE?? [email address removed]