I’m trying to upgrade a 2009 20 MB datafile into QB 2019.
When I do, I get an empty dialog. See attached.
I can open and convert an old QBMB file, but I have been using time machine for backups, which I understand may have been a mistake. Any ideas? I don’t currently have a machine that can run 2009 – I was forced to upgrade to gain firmware for a replacement SSD.
When you upgrade your data files from 2009 to 2019, it would be best to reach out with our Technical Support Team. They have available resources to conduct a compatibility test to migrate your data seamlessly.