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Level 1

Upgrading from Quickbooks 2009 Pro Desktop

We currently have Quickbooks Pro 2009 Desktop running on Windows 10. We are upgrading to Quickbooks Pro 2020. Will we have any problems? Is that a straight forward install/upgrade?

QuickBooks Team

Upgrading from Quickbooks 2009 Pro Desktop

Hi there, @ vanman.


In upgrading your QuickBooks Pro 2009 to the latest version, I’d suggest contacting our Customer Care Team. They have tools to help you convert your file to avoid any problems.


Here’s how to reach them:


  1. Go to the Help menu.
  2. Select the QuickBooks Desktop Help tab.
  3. Click Contact Us.
  4. Type in your concern, then tap the Let’s talk button.
  5.  Select either Get a callback or Start messaging.
  6. Provide the needed information and click Confirm my call  or Send message.

Get in touch with them during these hours: 


- 6:00 AM-6:00 PM Monday-Friday

- 6:00 AM-3:00 PM Saturday


Once you upgrade to the latest version, you can check this article to know more about its new features: What’s new in QuickBooks Desktop 2020.


You can also visit our QuickBooks Comunity help website for any related articles.


Please know that I'm available here to help if there's anything else you need. Take care always.

Level 15

Upgrading from Quickbooks 2009 Pro Desktop


I am not sure you will be abe to self convert from 2009 to 2020 directly in one jump. Call and ask Intuit Data Service to convert it. Otherwise, consider purchasing a 3rd party conversion service. 

Level 4

Upgrading from Quickbooks 2009 Pro Desktop

You might try it and if it doesn't work then you will only have lost some time. Just be sure to use a copy of your file to try it on and print out the P&L, balance sheet,  and trial balance before and after to make sure that they match.

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