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every time i try to upgrade this is the message that comes up, not sure what to do?
You can't add QuickBooks Online Plus + Payroll Core to [removed by moderator] with your existing subscription. Try another company or contact customer support for help.
Open your company file and hit CTRL 1 keys. How big is your Total Target? More than 350K?
It's 99291 so yes bigger
@Honess15 Good luck, but 'upgrading' is kind of a strong word here.
You need to run the Condense Data utility to lower your Total Target before converting data to QBO Plus. Then you can use the trial version of QB Desktop to access your old company file for good later.
I'm here to ensure you can move your QuickBooks Desktop (QBDT) 2022 data to QuickBooks Online (QBO) smoothly, Honess15. Let's get you in touch with the appropriate support that help migrate your data on time.
In addition to Deity Alpha's solution, we recommend contacting our Technical Support Team. They'll conduct a further investigation on what causes the error to appear. Then, assist you with how to apply the permanent resolution so you can migrate your desktop company file to QBO smoothly. Follow the steps below to view the available support types:
In case you require further information about converting your QBDT file to QBO, see this article: Move your QuickBooks Desktop file to QuickBooks Online.
Once you've successfully transferred the company file to the online program, review your data to make sure it moved correctly. Moreover, use these resources to get acclimated to the features and tasks you can do in QBO:
Keep in touch if you still have additional questions about the conversion process or need further assistance completing a specific task. The Community is always ready to provide the help you need.
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