Let me provide some information about the error 3371 status code 11118 you're getting.
The Error 3371 is caused by a damaged component or an outdated Windows operating system. To fix this, make sure to update your Windows. An outdated operating system can damage your QuickBooks Desktop company file.
Here are the steps:
Click the Windows logo.
Select All Programs and click Windows Update.
Restart your computer for changes to take effect.
I've attached, these articles for more detailed steps. I suggest performing them in the order shown. If the first solution fixes the problem, you don't need to proceed with other steps.