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What do I do when an error loading transactions keep showing when I try to enter a bill?

 
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Re: What do I do when an error loading transactions keep showing when I try to enter a bill?

Hello there, Emmanuel Lacson,

 

Let's do some troubleshooting steps to get rid of the error. Let's start with using a private browser. 

  • Google Chrome: press CTRL + Shift + N
  • Mozilla Firefox: press CTRL + Shift + P
  • Internet Explorer: press CTRL + Shift + P
  • Safari: press Command + Shift + N

If it works with a private browser, please access your account with the default browser and clear cache. You can also opt to use a different browser.

 

If the error persists, I recommend contacting our QuickBooks support to isolate the issue.

  1. On your QuickBooks account, click Help at the top-right.
  2. Click Contact us.
  3. Under How can we help? type a phrase or keyword for the help you need, and click Continue.
  4. You'll see the phone number under Ways we can connect.

I appreciate your patience on this. Please let me know if I can provide any other additional support.

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