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Level 2

What do I do when I get this message? Something’s not quite right An unexpected error occurred while accessing or saving your data.

 
2 Comments
QuickBooks Team

Re: What do I do when I get this message? Something’s not quite right An unexpected error occurre...

It looks like the error is caused by stored files in your browser, estimating1.

 

Did you get the error after saving a transaction or changing any information?

 

We can get rid of the error by performing a few browser troubleshooting steps. Let's access QuickBooks through a private browser and then try to save the data.

 

If you were able to work as expected, let's go back to the regular browser and clear its cache files. Sometimes if the cache is holding too much data, it can affect the browsing performance of the opened sites, like QBO.

 

You can also use other supported browsers such as Google Chrome, Mozilla Firefox, or Internet Explorer. 

 

Please let me know for updates on how this worked on your end. Have a nice day!

Level 2

Re: What do I do when I get this message? Something’s not quite right An unexpected error occurre...

Actually, it was on the desktop app. I went to the browser version and it was fine.
My solution was log out and log back in to the desktop app and then it was fine.
I just hope I didn't lose any changes i made.
 
thanks for responding, though.

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