Hey there, @Margie Orr.
Welcome to the QuickBooks Community. Allow me to get you steered in the right direction. You don't actually need an install disk for QuickBooks Desktop. You can download the installer from our download center, free of charge. I've included steps to follow down below:
For your reference, here is the article that covers installing QuickBooks Desktop: How to Install QuickBooks Desktop.
Once you've followed these steps, you will have successfully installed the desktop version. If you still would like a physical reinstall disk, I recommend calling into Customer Support. They can mail you a physical reinstall disk. The only charge will be for shipping and handling. You can find contact information here: Contact us. If you have any questions about this or anything else QuickBooks, feel free to reach out to me here in the Community. I'm always here to help.
I appreciate you for joining us here in the thread, @Brenda3587. I'll be happy to take care of your concern so you can get through this and use QuickBooks Desktop (QBDT) version 2019 and Enterprise Solutions Accountant version 2019.
As I check here on my end, there's no option to request a reinstallation disk for QuickBooks Desktop 2019 and Enterprise Solution Accountant version 2019. However, we have other options available, so you can still get through this and install the products.
If you no longer have the QuickBooks Desktop packaging with the license and product number, we have a tool where you can look up and see the details of your product. Visit this page to use the license lookup tool: Locate Your License or Product Number.
If you have registered the product, you can consider visiting this page to get details: Customer Account Management Portal (CAMPS).
Our last option would be to reach out to our Customer Care Team to find your product number. This way, they can pull up your account and review the details of your QuickBooks Desktop product information. Feel free to refer to this article for the steps: Contact QuickBooks Desktop support.
Additionally, once you've got your license and product number, you'll want to install QuickBooks Desktop. You can refer to this article for the process: Install QuickBooks Desktop.
You may also check this article for further guidelines on how to activate QuickBooks Desktop for windows: Activate QuickBooks Desktop for Windows.
If there's anything else that you'd like to me assist you with, @Brenda3587. Know that you're always welcome to get back to me anytime. I'll be more than happy to have you here again. Thanks for choosing QuickBooks. Take care, and have a good one!