What to do when I keep getting error code: 1580-6775-84074-fci_i when trying to run payroll?

Hello, @kprusa0.

We've received reports from customers about the unexpected error prompt when running payroll. Our Product Engineers are currently investigating and working on an immediate fix.

Also, I’d recommend contacting our Customer Care Team to add your account to the list of affected users. This way, you’ll be notified of any updates on the progress of the investigation via email. The investigation not only keeps you updated on the status. It provides the engineers with important information they can use to roll out the permanent solution.

You can also check out this article for more information about our support hours: Support hours and types.

Get back to us if you have other questions about running payroll in QuickBooks. I'm always here to help.

I  cannot finish something on the payroll checklist because of the attached error.  Please help!

I having issues with finishing a checklist because of the attached error.  See attachment!

Jen

Welcome to the Community, @Abilitytree2010.

At this time, we have an ongoing issue where users are receiving "We hit a snag" error when trying to complete the setup in payroll. Rest assured that our product engineers are diligently working for a fix.

To ensure you'll get an update with the resolution status, I recommend contacting our Phone Support Team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-40614.

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent.

You might want to check out this article to learn more about payroll in QuickBooks: Payroll 101.

Thank you for your patience while we work for a fix. Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day and take care always.