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Level 1

When I go to print my QB online reconciliation report, the page prints blank? I see it pop up for a split second and then the screen is white. It prints white too.

 
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QuickBooks Team

When I go to print my QB online reconciliation report, the page prints blank? I see it pop up for a split second and then the screen is white. It prints white too.

Hello there @accounting80108,

 

Let's access your account via a private browser to check if it's a browser-related issue or not. Here's how:

 

  1. Press CTRL+SHIFT+N for Chrome.
  2. CTRL+SHIFT+P for Internet Explorer and Mozilla Firefox.

Once done, go back to printing your report again. If it's working fine, you can clear your regular browser's cache. This process will clear up the stored data of your browser.

 

If you're experiencing the same result, you can update your Adobe Reader. It fixes most printing issues in QuickBooks Online. Also, I'm adding this article about resolving PDF printing issues for your reference.

 

Please comment below if you have other questions or concerns. I'd be delighted to answer them for you. Thanks for dropping by and happy weekend ahead.

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