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When I signed up for QBO, and when I upgraded last year,there was nothing about usage limits.To impose these on us now is ridiculous.Maybe it's time to change software.

 
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Content Leader

Re: When I signed up for QBO, and when I upgraded last year,there was nothing about usage limits....

Hello, polmack1.

 

Thank you for taking the time to share your feedback. I want to let you know that your business and input is very important to me.

 

After much planning and consideration, Intuit has decided to release this new product to offer additional features and updates to make keeping up with your books simple and streamlined. Some of the new features include smart reporting, ability to import invoices, a personal Success Manager, etc. This link will take you to the QuickBooks Online Plus and Advanced comparison where you can see included features, as well as the price difference: https://quickbooks.intuit.com/accounting/advanced/.

 

The new release also includes usage limits. I would like to provide some information about this for you. You can view your current usage by:

 

1. Clicking the Gear icon in the top right corner.

2. Choose Account and Settings.

3. Select Usage.

 

If you are currently over the limit, you WILL be able to keep all of the classes, accounts, and billable users that are over. The difference being, you wouldn't be able to make one of these inactive then active again or add any new items within these groups. This article provides additional information on the usage limits: https://quickbooks.intuit.com/community/Help-Articles/What-are-usage-limits-in-QuickBooks-Online/m-p....

 

Please let me know if you have any other questions. I'll be here to help in any way that I can.

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