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Level 1

When selecting Bank Deposits and then selecting a deposit I made in the last 2 weeks I get an error message. I am using an iPad.

 
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QuickBooks Team

When selecting Bank Deposits and then selecting a deposit I made in the last 2 weeks I get an error message. I am using an iPad.

Let's get rid of the error, luckescam. 

 

What error message were we prompted to so I can walk you through on how to fix it. Sometime unusual behavior and errors in QuickBooks are caused by stored app cache files. We can clear the data so the app can work well. 

  1. Log in to QuickBooks through the app. 
  2. Click the Menu ☰.
  3. Select Help & Feedback, select Refresh Data.
  4. Then, select Refresh.

Let's open the deposit again to see if it works fine. If the same thing happens, I suggest uninstalling and installing the app. We may also use the device's browser to manage data within QuickBooks. Changes will sync on the app. 

 

I'll be here if you need anything else. Thanks!

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