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When "view & pay Invoice" the following error occurs: An unexpected error has occured.

 
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QuickBooks Team

Re: When "view & pay Invoice" the following error occurs: An unexpected error has occured.

Let's work together and get this error fixed, Wakepremier.

 

To check if it has something to do with any browser-related issues, let's do troubleshooting by following these steps:

  1. Open an incognito or private browser.
  2. Log in to your QBO account and try to view the invoice.
  3. If it works, go back to the main browser and clear the cache.

We can also open your QBO account in a different browser. This is to test if the error only occurs in a certain browser. 

 

If the same thing happens, please reach out to our Phone Support Team. We will investigate this error message further.

 

Here's how you can reach out to us:

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

Don't hesitate to visit us if you need anything else. We'll be around to help. Thanks.