cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

When will Quickbooks 2016 be OFFICIALLY supported on Windows 10

We need OFFICIAL support for Windows 10. The upgrade from 7/8/8.1 expires in July 2016, and there's been NO updates or commitment for 6 months.

This is ridiculous for one of the top accounting softwares to take over a year for compatibility. There's nothing magic in QB in terms of hardware requirments, radical graphics requirements, etc.

Come on Intuit, let's get something going here, or will it be announce after the free Windows 10 update so we all have to pay money for a Windows 10 upgrade because Intuit is dragging it's feet!

It's time to fish or cut bait.

Greg Elmassian

QB 2016 Pro Plus

Solved
Best answer 12-10-2018

Accepted Solutions
BRC
Established Community Backer ***

Intuit is supporting QB 2016 under Windows 10.  What do y...

Intuit is supporting QB 2016 under Windows 10.  What do you mean by "officially supported"?

27 Comments
BRC
Established Community Backer ***

Intuit is supporting QB 2016 under Windows 10.  What do y...

Intuit is supporting QB 2016 under Windows 10.  What do you mean by "officially supported"?

Not applicable

Read the Intuit answers on the Intuit site.... they say i...

Read the Intuit answers on the Intuit site.... they say it is NOT officially supported, not is it in the requirements specs (meaning officially supported).. So the current state is that if you have Windows 10 and have a problem, Intuit can tell you to pound sand. A COMMITMENT from Intuit means a STATEMENT that it is supported. It is NOT at this time.

Big Red, if you do consulting on QB you should already know this. I can point you to where is is NOT on the requirements for QB, can you point me to where it IS?

This is not meant to be confrontational, but your retort "what do you mean supported" should be clear when it comes to software, there is a commitment from the software manufacturer. (I'm assuming your consulting is in software on computers?)

Greg
BRC
Established Community Backer ***

I only have seen statements here from Intuit employees, r...

I only have seen statements here from Intuit employees, repeatedly, indicating that QB 2015 and 2016 ARE supported.  Usually this is followed by a request to the OP to upgrade to 2016 for use with Windows 10.  So, to me that indicates that it is supported.  
Also, I Googled it and came up with this:
<a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1201230-windows-10-faq">https://community.intuit.com/articles/...>
On this page it is very clearly asked:
"What versions of QuickBooks are supported on Windows 10?"
And the answer starts with:
"QuickBooks 2015 and later:"

Where do you see the statements otherwise, as they would seem to conflict with Intuit's own support team?

RE: "...but your retort "what do you mean supported" should be clear when it comes to software"

It's a question, not a retort. I wrote, "What do you mean by "officially supported"?", and by that I mean to ask exactly that, because I don't know what you mean. In turn I think I don't know because I don't think the phrase "officially supported" has a very specific meaning. One meaning could be that Windows 10 is included in a list of supported OS's.  Another could be that Intuit states it is supported, which they have in more than one way.
Not applicable

Windows 10 is NOT listed as a supported operating system...

Windows 10 is NOT listed as a supported operating system at the System Requirements link.  The answer cited above leaves a lot of wiggle room. While the discussion at <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1201230-windows-10-faq">https://community.intuit.com/articles/...> starts with "Quickbooks 2015 and later..." the next part of the answer merely says "Based on initial testing we have not found any major issues with QuickBooks 2015." and then it adds "Please see our system requirements for details of what are supported operating systems."  Then, at the system requirements link <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1021433-system-requirements-for-quickbooks-2015-and-enterprise...> Windows 10 is NOT listed as a supported operating system.
BRC
Established Community Backer ***

Yes, the two pages appear to disagree with each other.  H...

Yes, the two pages appear to disagree with each other.  However, the answer to the question about what versions are supported is clear:
Q: "What versions of QuickBooks are supported on Windows 10?"
A: "QuickBooks 2015 and later"  ..... "QuickBooks 2014 and earlier is [sic] not supported on Windows 10."
Not applicable

I am using Windows10 Pro x64 with Quickbooks Pro 2016 wit...

I am using Windows10 Pro x64 with Quickbooks Pro 2016 with no problems. When Windows10 was first released, Microsoft wanted you to use "Edge" browser for everything. This created a problem with third party software that only wanted to use Internet Explorer. Since then, Windows10 has added IE back as an option to use for a browser.
Also, Microsft has either added or fixed their pdf reader for Windows10 so now you can create pdf files again for invoices, etc.
i agree Intuit dropped the ball on the new operating system. I think the realized they had problems and took the wait and see approach and it paid off for them.
Not applicable

Big Red, the article you reference does not provide the a...

Big Red, the article you reference does not provide the assurance required by the OP (and me, and probably a whole lot of people unwilling to risk adopting business software that isn't guaranteed support by its publisher.)

The article you're using to make your argument *itself* includes advice to "ensure the best possible experience using QuickBooks on a non-supported operating system."  Did you miss where it says, "non-supported operating system"?!!

That's not good enough.  I got into this thread while considering upgrading to Quickbooks 2016.  After some hiccups we're continuing to use an older version on Windows 10 and we're gonna stay there until Intuit promises that ALL features of 2016 (including all of the features we use in our current version) work without ANY compromise on Windows 10.

I don't think that a consultant should be advising users to take the plunge and hope for the best.
BRC
Established Community Backer ***

The primary Q&A on the page could not be clearer: Q: "Wha...

The primary Q&A on the page could not be clearer:
Q: "What versions of QuickBooks are supported on Windows 10?"
A: "QuickBooks 2015 and later"

RE: "we're gonna stay there until Intuit promises that ALL features of 2016 (including all of the features we use in our current version) work without ANY compromise on Windows 10."

You'll be waiting a long time.  Intuit will likely never say this.  They never have before...
Not applicable

If your that worried about it, clone your system with Clo...

If your that worried about it, clone your system with Clonezilla then give the newest version of Windows 10 a try. If you have problems, revert back to your old system.
Not applicable

I upgraded to QB Pro 2016 (had to since I run payroll and...

I upgraded to QB Pro 2016 (had to since I run payroll and 2013 version was not going to be supported much longer) in March but still using Windows 7. I had a problem with the downloading of my credit card transactions.  I worked thru it, but, the issue must have flagged QB technical support and I got a call about the "bug".  At that time I asked the tech, should I download Windows 10 and I was told "the free Windows 10 is a beta version and we recommend that you not download it"!!!
Not applicable

The tech's claim that the free Windows 10 is a beta versi...

The tech's claim that the free Windows 10 is a beta version is nonsense, but the effect for users is about the same... Win10 does not provide reliable business-ready service.  We *purchased* several copies of Win10 Pro and ~three months later we're still having all kinds of issues with it; wish we could go back to Win7.  The start button stops working, apps freeze, many included apps (esp. the Photos app) seriously *suck*, there are too many lengthy updates and startup delays, and more issues.  HOWEVER, the good news is that after Intuit finally declared official support for Win10 we upgraded Quickbooks to the 2016 version and so far - touch wood - no issues.  The upgrade corrected issues we were having running our last version of Quickbooks on Win10.
Active Member

What about Windows 10 64 bit?

What about Windows 10 64 bit?
Not applicable

That's what we're using, Win10-64  QB 2016 seems fine; bo...

That's what we're using, Win10-64  QB 2016 seems fine; bookeeper's been doing what bookkeepers do for a few weeks, no complaints.  The operating system, though, is sub-standard, lots of hassles and disappointments as well as being aggressively privacy-invasive.  If we could go back to 7 we would.
Not applicable

Thanks to all who responded to my comment about Windows 1...

Thanks to all who responded to my comment about Windows 10 and QB.  I of course knew that the free Windows 10 was not the Beta version and based on the research I have done I have decided that I will not "upgrade" to Windows 10 at this time - not at work or home.  But, if I find in future that there are significant problems regarding security or otherwise once QB finally gets on the Windows 10 bandwagon, I will start looking into other accounting software.
Established Community Backer ***

FYI, Intuit now supports QB 2016 R7 and later on Win 10 m...

FYI, Intuit now supports QB 2016 R7 and later on Win 10 machines.
Not applicable

Your making a mistake. I have zero problems running Quick...

Your making a mistake. I have zero problems running Quickbooks Pro 2016 with Windows 10 x64.
Not applicable

Intuit is not supporting QB2016 on windows 10 machines....

Intuit is not supporting QB2016 on windows 10 machines.  I have a severe problem
Established Community Backer ***

From the article below: QuickBooks 2016 R7 and later: Goo...

From the article below:
QuickBooks 2016 R7 and later: Good news! QuickBooks 2016 R7 and later is certified to work on Windows 10! If you are using a release of 2016 earlier than R7, you will need to update to the latest release in order to be compatible with Windows 10.
Not applicable

I use QB 2016 Pro for desktop and have been having proble...

I use QB 2016 Pro for desktop and have been having problems for the last year with operation hang and crashes.  Neither Microsoft nor QuickBooks have been able to correct these issues.  I keep books for 3 companies and use 3 different computers and the same issues occur on all under Windows 10.  I store all the data on jump drives to make it easier to work on-site and at home.  Am now told to purchase QB 2017 and problem will go away.  Wondering if this is true before I spend the money to upgrade.
Not applicable

Try sharing a company file when you have windows 10 home....

Try sharing a company file when you have windows 10 home. QB stops sharing the company file. But QB support will fix the problem for $700.00
Established Community Backer ***

While Windows 10 is not yet listed in the System Requirem...

While Windows 10 is not yet listed in the System Requirements for QB 2016 (don't know why), if you ask them they will say that it is.

https://community.intuit.com/articles/1224559-system-requirements-for-quickbooks-2016-and-enterprise...

Windows 10 FAQ - QuickBooks Learn & Support

QuickBooks and Windows 10 - Sleeter Report

I have QB 2012 through 2016 on a Windows 7 machine and 2015 and 2016 on a Windows 10 machine and so far have not had any problems (although I don't use it in multi-user mode)

Not applicable

http://support.quickbooks.intuit.com/support/articles/INF...

http://support.quickbooks.intuit.com/support/articles/INF28132 now states unequivocally

  • "QuickBooks for Windows 2016 R7 works with Windows 10 and Office 2016."
  • The new update procedure with added steps for extra reliability is at http://payroll.intuit.com/support/kb/1000956.html


    Established Community Backer ***

    Yes, R7 (which is causing all of the uproar because of th...

    Yes, R7 (which is causing all of the uproar because of the requirement for strong passwords and possible changing them every 90 days) is supported on Win 10 machines.
    Not applicable

    Still a bit scared to try updating to Windows 10 as I did...

    Still a bit scared to try updating to Windows 10 as I did this when Quickbooks 2016 originally came out(Sep 2015)and had many issues with PDFs for invoicing. 

    Ended up having to roll back to windows 8.1 on a brand new laptop which had been specifically bought to support the new quickbooks software. Many hours, and I do mean hours on the phine to Quickbooks failed to solve the problem. Spent so much time that there helpline timed out and the operator was still trying to fix my system remotely. Eventually the operator staed I should try a new computer and that full compatibility would be expected by December.... I waited and phoned in January where I was told there still wasn't full compatibility. This was a full four months after the initial launch of Quickbooks 2016. 

    I am waiting until I do my full end of year results before attempting another upgrade. It is particularly frustrating as I am stuck with a clunky Windows 8.1 set-up on a brand new laptop.