cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

WHY DOSENT THE ADDRESS ON CHECKS PRINT CORRECTLY

 
3 Comments
Moderator

Re: WHY DOSENT THE ADDRESS ON CHECKS PRINT CORRECTLY

Thanks for letting me know about the issue you're having, @pipeline.enterpr.

 

I'm here to help make sure that the addresses on the checks will print correctly in QuickBooks Online (QBO).

 

Just to verify, is the address not aligning properly? If so, the compatibility is only guaranteed with checks specifically designed for QBO, which can be found in the Intuit Market. In the meantime, let's perform some troubleshooting steps that can help us isolate this.

 

To start off, make sure to set up Adobe Reader as a default PDF viewer. Then, adjust and Fine-Tune the alignment.

 

Here's how:

 

1. Go to Expenses at the left panel, and click Print Checks at the upper right corner.
2. Choose a check and put a checkmark beside the date, then click Print Setup.
3. Select a check type and click No, continue setup twice.
4. On the Fine-tune alignment page, you must compare the alignment grid in the preview window with where it appears in the large square on the page.
5. Drag the grid inside the large square to the place where it appears on your printout.
6. Continue to fine-tune until the alignment is OK.

 

For additional information, check out these articles for further guidance:

 

 

That should get you fixed right up. Let me know how it goes or if you're referring to something else by leaving a comment. I'm always here to help. Have a great weekend.

Community Explorer **

Re: WHY DOSENT THE ADDRESS ON CHECKS PRINT CORRECTLY

This advice only works on the box where the payment amount appears, not the address! The addresses on my intuit provided checks prints WAY too high. How do I move the address? 

QuickBooks Team

Re: WHY DOSENT THE ADDRESS ON CHECKS PRINT CORRECTLY

I know how it feels when you're unable to correctly align the address on the checks, @AMoon

 

It's possible the Adobe Reader/Acrobat isn't updated. This could be the reason why the address on your checks aren't printing correctly after performing the recommended steps above. 

 

Most printing issues can be fixed by updating Adobe Reader/Acrobat to the latest version. Let me guide you how.

  1. Launch Adobe Reader or Acrobat.
  2. Select Help.
  3. Choose Check for Updates.
  4. In the Updater window, follow the steps to download and install the latest updates.

 

If the update doesn't make any difference, you'll need to repair your Adobe installation. Here's how: 

  1. Close Acrobat/Reader and all open web browser windows.
  2. Select Start at the bottom left of your screen.
  3. Enter Control Panel, then hit Enter.
  4. Choose Programs and Features.
  5. Select Acrobat or Adobe Reader, then Uninstall/Change.
  6. Choose Next in the Setup dialog box. 
  7. Select Repair, then click Next.
  8. Choose Install. Click Finish when the process is complete. 
  9. Restart your computer.

 

To learn more about this process, check out this article: How To Update, Repair, or Re-install Adobe Reader/Acrobat. After that, you'll have to sign back in to your QBO account. Then, reprint your checks

 

You can visit this website: Fix QBO Printing Issues. In this link, you can browse helpful articles about printing forms on each situation. 

 

I'm here anytime you have other concerns. Have a great day, @AMoon

Need to get in touch?

Contact us