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Why is the Windows app shutting down when opening another tab?

 
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Moderator

Re: Why is the Windows app shutting down when opening another tab?

Thanks for sharing your concern here in the Community, @jo-farney.

 

Allow me to provide some information about the shutting down behavior QuickBooks Windows app when accessed multiple tabs.

 

We currently have an ongoing issue wherein QuickBooks Windows app are closing down when accessed multiple tabs. Our engineers are now investigating to verify the main cause of the issue so they can apply a permanent fix. 

 

I'd suggest reaching out to our Customer Care Team so you'll be able to receive updates about the status of the issue via email. Rest assured that I will do my part and notify you through this thread whenever I receive updates about this concern so you can get back to business.

 

You can also visit our QuickBooks Online Blog to be updated about our latest news, features, and updates about QuickBooks Online and what our Product Care Team is working on.

 

Please let me know if you have any other concerns with QuickBooks. I'll be around to lend a helping hand. Have a lovely day!