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Windows error during installation

Good day

 

We are trying to install QuickBooks on our Accountants laptop.  Installation is taking place after he sorted our Draftworx.

 

We keep on getting the error as attached.  We have uninstall QB, clean all files from the register, updated Windows, nothing seem to work.

 

Any advice?

Solved
Best answer February 26, 2020

Best Answers
Highlighted
Moderator

Windows error during installation

Thanks for posting here in the Community forum, Pwe-Pew.

 

The Error 3371: Could not initialize license properties occurs when you activate or open QuickBooks Desktop. To get this fix, you'll need to run the 3371 error from the QuickBooks Tools hub. 

 

Here's how:

  1. Close your QuickBooks.
  2. Download the QuickBooks Tool Hub file. Save the file somewhere you can easily find it.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Once the install is done, double-click the icon on your Windows desktop to open the tool hub.
  6.  If you can't find the icon, search in Windows for QuickBooks Tool Hub and choose the program.

Then, run the 3371 Error Fix by following the steps below:

  1. Choose Installation Issues in the QuickBooks Tools Hub
  2. Pick 3371 Error Fix
  3. Hit OK.

Once done, start QuickBooks Desktop and open your data file. 

 

Additionally, I want you to get the most out of QuickBooks for your business. You can check some articles that are designed to help you get acclimated with the software. They can be accessed at the following link: QuickBooks Tutorials.

 

Stay in touch with me if you any other questions by adding a comment below. I'm always here for you. Enjoy the rest of your day!

View solution in original post

2 Comments
Highlighted
Moderator

Windows error during installation

Thanks for posting here in the Community forum, Pwe-Pew.

 

The Error 3371: Could not initialize license properties occurs when you activate or open QuickBooks Desktop. To get this fix, you'll need to run the 3371 error from the QuickBooks Tools hub. 

 

Here's how:

  1. Close your QuickBooks.
  2. Download the QuickBooks Tool Hub file. Save the file somewhere you can easily find it.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Once the install is done, double-click the icon on your Windows desktop to open the tool hub.
  6.  If you can't find the icon, search in Windows for QuickBooks Tool Hub and choose the program.

Then, run the 3371 Error Fix by following the steps below:

  1. Choose Installation Issues in the QuickBooks Tools Hub
  2. Pick 3371 Error Fix
  3. Hit OK.

Once done, start QuickBooks Desktop and open your data file. 

 

Additionally, I want you to get the most out of QuickBooks for your business. You can check some articles that are designed to help you get acclimated with the software. They can be accessed at the following link: QuickBooks Tutorials.

 

Stay in touch with me if you any other questions by adding a comment below. I'm always here for you. Enjoy the rest of your day!

View solution in original post

Highlighted
Level 1

Windows error during installation

Thank you very much

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