We value your time doing business with us, @laurie21.
Can you please elaborate on what kind of work is not saved. I'd appreciate any additional details you can share so I can provide you an accurate solution.
In the meantime, let's perform some browser troubleshooting steps and get rid of the problem. If the browser cache and cookies are full, there's a possibility that the created transactions will be missing.
Let's access your account in a new private window and see if the transactions are there. If the transactions are already saved, proceed to clearing the cache. Deleting cache will boost browser performance when navigating through the company.
If the same thing happens, switch to a different browser.
However, if the error persists, I recommend contacting our Customer Care Support. They can pull up and look into your account in a secure environment.
Feel free to read this article to learn more about how to resolve the browser issues: Troubleshooting browser problems.
You're always welcome to post here again if you have any other concerns in the future. I'm glad to help. Wishing you well.
