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FAQ: QuickBooks Online price increase for July 2019

Learn answers to frequently asked questions about the QuickBooks Online price increase.

Why are we increasing prices?

As your small business evolves, we want QuickBooks to evolve with you.

QuickBooks helps small business owners like you save over $3,500 in tax savings annually1, and over 40 hours a month2 on average.

We're constantly finding new ways to make sure that your product meets your needs, based on your feedback. Price increases help us reinvest in improving the features you already have and introducing new tools that let you do more in less time. Plus, you can now connect more than 650 apps to QuickBooks, so you have more ways to increase its capabilities.

To learn more about our innovations, visit our QuickBooks Blog.

What's new in QuickBooks?

Here are just a few of the recent updates we've launched:

  • Track labor costs by project3: You can now easily see payroll and time costs in your projects to understand their true profitability.
  • Direct Bank Feeds4: We made connecting to your bank more reliable5, so you can keep your transactions updated - automatically.
  • Sales Tax: Keep track of your taxable and non-taxable sales by agency with the new sales tax liability report.
  • Manage Receipts:  Snap a photo of your receipts and automatically upload them with QuickBooks Mobile6.

When does the new pricing go into effect?

For new customers, the new market price goes into effect on May 6, 2019. For existing customers, updates to billing plans will take place as early as your first payment due on or after July 1, 2019.

I recently upgraded my subscription. Will I get the new pricing?

Yes, the new pricing will take effect as early as July 1, 2019 for existing customers.8

Will there be another price increase?

Price increases are tied to future product enhancements and not to a calendar schedule. We know that planning ahead is important for your business. We will continue to update you by email before we make any changes to your product’s pricing.

I receive a message about usage limits, can you tell me more about these?

Starting April 18th and rolling out over 2019, usage limits will apply to QuickBooks Online Simple Start, Essentials, Plus, and Advanced plans in the US.

Learn more about usage limits.

How can I check my billing details?

Here’s how you can view your current billing details:

  1. Sign in to your QuickBooks Online account.
  2. Go to the Gear icon at the top.
  3. Select Account and setting, then Billing & subscription.
1Based on survey of small businesses using QuickBooks Online conducted September 2018
2Based on survey of small businesses using QuickBooks Online, conducted September 2018 who stated average savings compared with their prior solution
3Available only in QuickBooks Online Plus and QuickBooks Online Advanced
4Available for select financial institutions
5Data access is subject to Internet or cellular provider network availability and occasional downtime due to events beyond our control
6The QuickBooks Online mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.
7This information is intended to outline our general product direction, but represents no obligation and should not be relied on in making a purchasing decision.
8If you upgrade or downgrade your subscription, then the current list price will take effect.

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