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Why am I getting an authentication error when I try to export hours to QuickBooks Online?

If you are trying to export hours from TSheets to QuickBooks Online and you see the following error message: "Internal error: 3200:message=Exception authenticating OAuth; errorCode=003200; statusCode=401", the authorization token from Intuit has expired.

To reauthorize the connection:

  1. In TSheets, select QuickBooks Preferences.
  2. In the Preferences window, select the Disconnect from QuickBooks link.
  3. Select Connect to QuickBooks.
  4. Sign in to your Intuit account, and choose the company file you want to sync with TSheets.
  5. Select Continue, then Authorize.
  6. In TSheets, select QuickBooks > Export.

If you are still having issues, contact our Support team.

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