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Why am I getting an authentication error when I try to export hours from QuickBooks Time to QuickBooks Online?

If you are trying to export hours from QuickBooks Time to QuickBooks Online and you see the following error message: "Internal error: 3200:message=Exception authenticating OAuth; errorCode=003200; statusCode=401", the authorization token from Intuit has expired.

To reauthorize the connection:

  1. In QuickBooks Time, select QuickBooks Preferences.
  2. In the Preferences window, select the Disconnect from QuickBooks link.
  3. Select Connect to QuickBooks.
  4. Sign in to your Intuit account, and choose the company file you want to sync with QuickBooks Time.
  5. Select Continue, then Authorize.
  6. In QuickBooks Time, select QuickBooks > Export.

If you are still having issues, contact our Support team.

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