Showing results for 
Search instead for 
Did you mean: 

Change email, password, phone number, or User ID for Full Service Payroll

QuickBooks Online Payroll

  1. Select the gear icon at the top of the page
  2. Select Your Account in the Your Company section.
  3. Select the Personal Info tab on the Your Account page.
  4. Select Edit Personal Info.
  5. Scroll down to the Sign-in Info section and select Change.
    For your security: Before you update your password, we'll send you a confirmation code you'll use to verify your identity.
  6. Follow the onscreen instructions.
  7. Select OK to confirm your changes.

Intuit Online Payroll


Changes to sign-in information like your password may affect other Intuit services you use, such as QuickBooks, TurboTax, or Mint.

  1. Choose Setup > Preferences and then Change Sign-in Information.
  2. Select Continue.
    The Intuit Accounts page opens in a different browser tab or window. As an extra layer of security, you'll be asked to sign in again and enter a confirmation code that we email you.
  3. Sign in and get a confirmation code.
    1. On the Intuit Accounts page, enter your user ID and password, and then select Sign In.
    2. Choose how you'd like to receive your confirmation code and select Continue.
    3. Enter the confirmation code we sent to you by email.
      Can't find the email we sent you? Be sure to check your spam or junk folder. The confirmation code is good for about 24 hours.
    4. Select Continue.
  4. Change your password and then select Save.
  5. Close the Intuit Accounts tab or window.
  6. Go back to your Intuit Full Service Payroll account and refresh the Change Sign-in Information page to see your changes.


  1. Select the Account Settings tab.
  2. Under the [Your Name] sign-in section, select Edit.
  3. Enter your current password.
  4. Enter and re-enter your new password.
  5. Select Save.

The change goes into effect immediately. Use the new password the next time you sign in.

Was this helpful?

You must sign in to vote, reply, or post
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us