Learn the first step to accepting flexible spending cards: Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with QuickBooks Payments.
Good news! You can process payments using flexible spending cards, making it easy for your customers using FSA/HSA cards to pay for their medical expenses. If your business type is one of IRS approved like medical, dental, vision or pharmacy practitioners. You may view your current business within the Merchant Service Center.
I'm already authorized to accept flexible spending card payments, why do I get declined customer transactions?
Here's a list of possible reasons why your customer's FSA/HSA card gets declined:
- Funds are not available
- Card is expired
- Cardholder went over a specific limit (varies per card)
Advise your customer to call the phone number at the back of their card to know the status of their FSA/HSA.