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Intuit
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Restore a backup (.dmg)

Learn how to find and restore a backup (.dmg) file in QuickBooks for Mac.

Lost your data? Don't worry. You can restore your company file in a few and easy steps using the .dmg file. We'll show you how.

Locate the .dmg file

QuickBooks for Mac creates a .dmg file when you create a backup. Here’s how you can search for it:

In QuickBooks

  1. From the QuickBooks menu, select Preferences.
  2. Select Backup.User-added image

Using Spotlight search

If the backup is not on a specified folder, use the spotlight search:

  1. Select the Magnifying glass \uD83D\uDD0D icon.
  2. In the search field, enter .dmg, then select Show all in Finder.Tip: You can sort the list by date to see the most recent backup.

Restore a .dmg file

A .dmg file contains your company file and attached documents. To restore, follow these steps:

  1. Double-click the .dmg file. A new window opens with your company file and available attachments.User-added image
  2. Drag the company file and the Attached Documents Library folder (if there is) to the folder where you’ll store the company file.Note: a company file has a .qbXXXX extension
  3. Go to File, then select Open Company to restore the file.

Restore Attached Documents

  1. From the QuickBooks menu, select Preferences, then Attachments.
  2. From the Attached Documents Library▼ drop-down menu, select Select Existing.
  3. Select the Attached Documents Library folder that you copied from the .dmg file, then Open.
  4. Close the Preferences window.

Restore a mac.qbb file

A mac.qbb file is a copy of a QuickBooks Desktop company file that you can restore in QuickBooks for Mac. Here’s how:

  1. Close QuickBooks.
  2. Copy the backup to the Mac Desktop.
  3. Double-click the backup. A prompt to restore QuickBooks file shows up.

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