Information for accountants about the upcoming QuickBooks Self-Employed price increase.
Why is pricing changing?
Intuit strives to continuously improve QuickBooks based on feedback from our millions of self-employed customers and partners like you. This ongoing commitment to innovation and improvement means that we often have to evaluate the pricing structure based on the value we are delivering to our customers and partners.
Price increases enable us to constantly reinvest in our ecosystem of products and drive innovation based on customer feedback. Since our launch in 2014, we have accelerated the development of QuickBooks Self-Employed by leveraging automation and other technologies to deliver time-saving features while maintaining our original price point.
What’s new in QuickBooks Self-Employed? Are new features being introduced?
We are constantly reinvesting in capacity, performance, and improving the connections within our ecosystem, in addition to developing new features. Examples of new features and improvements to QuickBooks Self-Employed include:
- Estimated Taxes: Calculates your quarterly estimated taxes for you.
- Automatic Mileage Tracking: Improved mobile1 technology that knows when you are on the move, helping customers find on average 37% more deductions.2
- Support: Connect with a live person through QB Assistant.
When does the new Self-Employed pricing go into effect?
Our website will display the increased prices starting September 30, 2019, but your new customers won’t experience the price increase until the following month, on October 30. For existing customers, the new price will take effect on or after January 15, 2020.3
What regions are affected by these price increases?
The pricing shown here affects only the US market. Prices are determined based on the unique needs of each region where QuickBooks Self-Employed operates.
How long until the next price increase?
Price increases are tied to product enhancements and not to a calendar schedule. They reflect the added value QuickBooks Self-Employed brings to its customers over time through added features and product improvements. We understand that you may base the cost of your services on the price of this product, and we will continue to give you advance notice of any pricing changes so you can plan accordingly. We will also notify all impacted customers directly by email in December.
What are the steps to check for my self-employed customers to check their billing details?
On your clients’ next billing date on or after January 15, 2020, they can check their billing details using these steps to verify the changes that have gone into effect:
- Sign into QuickBooks Self-Employed
- Select the gear icon
- Select Account and settings
- Select Billing & subscription
What is the difference between a wholesale and a pass-along discount?
With the wholesale discount, you can offer your clients the best long-term discount we have available for QuickBooks Self-Employed. Under this option, you are billed monthly for the subscription and will have an itemized view of all of your wholesale subscriptions for easy tracking.
With a pass-along discount (alternatively, the “Bill-My-Client” option), your client is billed directly for the subscription.
Where can I find more accountant resources?
Click here to learn more about our accountant resources, including the latest product updates, trainings, and connect with the broader accountant community.
1The QuickBooks Self-Employed mobile app is compatible with QuickBooks Self-Employed on desktop and works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. QuickBooks Self-Employed mobile access is included with your subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control.
2Mileage deductions claim: Based on TY17 US mobile subscribers that have identified >$0 in income and >$0 in business expenses.
3The new pricing will take effect on the next billing date on or after the effective date of the price change.