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Intuit

Understand Intuit charges on your credit card or bank statement

Learn how to get more details about Intuit charges to your credit card or bank account.

Don’t recognize an Intuit or QuickBooks charge on your credit card or bank statement? Here's how to check where it’s coming from and why.

Important: If you use online banking with QuickBooks, your bank charges you a service fee for allowing the connection. This is not an Intuit charge.

Option 1: Look up a charge here

You can fill out the form below to look up a charge for these products:

  • QuickBooks Desktop and QuickBooks Enterprise
  • QuickBooks Online
  • QuickBooks Self-Employed
  • QuickBooks Online Payroll

Note: This form shows charges that occurred on or after May 27, 2020. For charges before that date, use option 2.

Option 2: Look up a charge in your billing history


Select the product you want to look up a charge for.


Use the Customer Account Maintenance Portal (CAMPs) to learn more about the charges on your account:

  1. Sign in to camps.intuit.com. Or get help signing in.
  2. Select View your transaction history.
  3. From the Time Period drop-down menu, select a date range of transactions. Note: You can select transactions from the past 2 years.
  4. Find the order you need, then select the order number to see order details.
  5. To print the transaction list, select Print this page.
  6. Select Back to my Account to go back to your CAMPS dashboard.

Here's how to update your payment info if you need to.

Not seeing your product or transactions?
You might have multiple accounts. Be sure you're signed in to the account you used to register the product or service you're looking for. Learn more about signing in to CAMPs with the right account.

Go to your Billing and Subscription tab:

  1. Sign in to your account.
  2. Go to Settings ⚙️, then select Account and settings.
  3. Go to the Billing & Subscription tab. You’ll see all your active subscriptions.


Use the Customer Account Maintenance Portal (CAMPs) to learn more about the charges on your account:

  1. Sign in to camps.intuit.com. Or get help signing in.
  2. Select View your transaction history.
  3. From the Time Period drop-down menu, select a date range of transactions. Note: You can select transactions from the past 2 years.
  4. Find the order you need, then select the order number to see order details.
  5. To print the transaction list, select Print this page.
  6. Select Back to my Account to go back to your CAMPS dashboard.

Here's how to update your payment info if you need to.

Not seeing your product or transactions?
You might have multiple accounts. Be sure you're signed in to the account you used to register the product or service you're looking for. Learn more about signing in to CAMPs with the right account.


Go to your Billing and Subscription tab:

  1. Sign in to your account.
  2. Go to Settings ⚙️, then select Account and settings.
  3. Go to the Billing & Subscription tab. You’ll see all your active subscriptions.


For Intuit Online Payroll Enhanced and Accountant, take these steps:

  1. Sign in to your account.
  2. Go to the Reports tab.
  3. Under the Employer Reports, select Billing Summary.

For Intuit Online Payroll Full Service, reach out to us and we'll help you understand the charge.

Questions about other QuickBooks charges


If you use QuickBooks Payments to take payments with QuickBooks, you’re charged processing fees.
Learn more about the different fees and plans for QuickBooks Payments.


If you order forms and supplies, you can check if the charge is for a previous order:

  1. Go to the Small Business Supplies page.
  2. Enter info about your previous order, such as the phone number or email address you used.
  3. Select Search.

Still don't know what the charge is for?

Get in touch with us. We’ll help you understand what the charge is about.

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