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mehrgott-1
Level 1

2023 Quickbooks Online SOC 2 report bridge Letter from management

I was able to find the 2023 Quickbooks Online SOC 2 report using the following link: https://www.intuit.com/compliance/.  However, the report is from 5/1/2022 to 4/30/2023.  Please advise where we can find the Bridge Letter from management stating nothing has changed on the 2023 SOC 2 report to 12/31/2023. There is no mention of a bridge letter on the compliance page, and going through the help desk chat is no good, most of them didn't even know what I was talking about. The last one simply referred me again to the compliance page and then left the conversation. So does Intuit actually understand what a bridge letter is and why companies being audited need one? Amazing to me that they don't seem to.

2 Comments 2
JamaicaA
QuickBooks Team

2023 Quickbooks Online SOC 2 report bridge Letter from management

Great work finding the SOC 2 report from the Intuit Compliance page, mehrgott-1. I'll route you to our experts to obtain the Bridge Letter from the management.

 

The Intuit Payroll Service undergoes an annual control environment audit in compliance with SSAE18 guidelines, resulting in a SOC2 report. Our most recent certifications are available to download under NDA. To get the consent, ensure you have an active payroll subscription.

 

I understand that you reached out to our representatives. However, they're the only ones who can assist you with locating the bridge letter.

 

Here's how:

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

 

Please go to QuickBooks Online Payroll to note our operating hours so you can contact us timely. For other ways to reach us, refer to this article: Contact Payroll Support.

 

Lastly, check out this guide for the steps to generate different reports that give you a snapshot of your business: Run reports in QuickBooks Online.

 

Feel free to post here again if you have further QuickBooks-related concerns. We are available 24/7 to lend a hand with each of your queries. Stay safe.

priti ramani
Level 1

2023 Quickbooks Online SOC 2 report bridge Letter from management

@mehrgott-1We are also looking for the bridge letter, were you able to get it? Could you please share or point us to the right channel or team?

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