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378 connection error to stripe

How to fix 378 Stripe connection error?
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QuickBooks Team

378 connection error to stripe

 I'll help you get past the error, accounting-aquat.


The error 378 means that QuickBooks Online (QBO) is unable to access your bank due to the issue in login information. This also happens when a user has been removed access from your FI website. 


We can fix this by re-establishing the connection between QBO and the bank.


I'll show you how: 


  1. Navigate to the Banking page. 
  2. Press on the account displaying the error 378. 
  3. Hit on the link that says “Sign in to [Bank Name]” 
  4. Enter your login credentials and choose all of the accounts you want QuickBooks to have access to. 
  5. Click Continue (this word might vary slightly depending on the financial institution). The “OAuth” window will close after this step. 
  6. Tick on Update to make sure transactions now download into the account. 


I've also included here a link that contains some steps about fixing online banking errors for your reference: What to do if you see a bank error or bank transactions won’t download?  


Please know I’m only a post away if you need anything else. I’ll be here to help. Have a great day!

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