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5280 Construction
Level 2

Absolutely no help towards customers over the weekend other than automated crap I hate talking to a computer. I hate being told by the computer that I can’t do what I wan

Being a business owner, I don’t have time to sit down and talk about QuickBooks and why it doesn’t work while I’m doing business. The only time I have to talk about it is a fucking Saturdays and you dumb motherfuckers aren’t open that is the biggest problem with this crappy stuff that I pay for.

1 Comment 1
Aldren18
QuickBooks Team

Absolutely no help towards customers over the weekend other than automated crap I hate talking to a computer. I hate being told by the computer that I can’t do what I wan

I get where you're coming from, @5280 Construction. As someone who understands the challenges of handling business operations, I acknowledge how essential it is to have support when needed. Rest assured, we're here to assist you and will work diligently to address any challenges you encounter.

 

While our Live Support team is currently unavailable, I want to assure you that our Community experts are here to assist you anytime through this forum. We recognize that your time is valuable and dedicated to providing you with prompt responses and effective solutions tailored to your needs.

 

To assist you effectively, please elaborate on your experience with QuickBooks Online. Specifically, outline the issue you encounter. Understanding the exact nature of the problem will help us assist you more efficiently and ensure that your business operations run smoothly.

 

Moreover, it's important to note that our Live Support team availability varies based on your subscription plan. For Simple Start, Essentials, and Plus users, support is available Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. However, if you're a QuickBooks Online Advanced user, support is available 24/7.

 

Furthermore, I'll share this help article for detailed information about our Live Support team for QuickBooks Online. This resource outlines various ways to connect with our support experts and troubleshooting guidelines if you're experiencing issues signing in to your account: Get help with QuickBooks products and services.

 

Additionally, I've included a link to QuickBooks help articles you can browse and explore for future reference: View all QuickBooks help articles.

 

Your experience is important to us, and we know that timely assistance is essential for you. We will actively monitor this thread and are ready to address any concerns you may have. Our knowledgeable Community members are always here to share their insights and expertise, ensuring you receive the support necessary to navigate any challenges.

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